Quality Policy
Our policy is to establish and maintain a quality system in order to provide customers with the highest level of Marine Consultancy and Surveying Services. In order to achieve this we will primarily aim to achieve customer satisfaction by preventing non-conformity. We aim to provide services that fulfil customer and applicable regulatory requirements. We facilitate communications at all times. Dewpoint Shipping & Logistics is committed to provide its customers with quality, factual and unbiased reports and services that continually meet or exceed customer expectations.
Quality, Health, Safety & Environment Policy
The organisation is committed to provide safe and environmentally conscious operation through a proactive management system. The company has developed and implemented its Management Manual with following objectives:
• Promoting and ensuring safety and prevention of human injury or loss of life and ill health;
• Preventing Damage to the environment and property, in particular to the marine environment; Enhancing customer satisfaction by determining and meeting their requirements is our aim.
The Company objectives and targets are directed where possible, towards the reduction of identified environmental impacts on the atmosphere and marine environment due to its activities. The Company recognizes the importance of incorporating environmental issues into everyday business decisions and activities, and monitoring appropriate technology and management practices which when addressed, will enhance its environmental performance.
In pursuit of the above objectives, the Company will:
• Operate, manage and maintain the company as per statutory, regulatory and customer requirements.
• Prevent pollution, and protect the environment by reducing waste and minimizing the consumption of resources.
• Use sound and internationally accepted business ethics and principles.
• Employ suitably qualified personnel with required certification for the trade in accordance with Industry and Customers requirements.
• Provide for safe practices in Consultancy, surveying and establish safeguards against all identified risks by adequate contingency planning related to safety and environmental protection.
• Provide a safe and healthy work environment and ensure the welfare of the staff.
• Comply with the relevant national and international rules and regulations and take into account the applicable codes, guidelines and standards recommended by the relevant industry organizations. Comply with applicable legal requirements related to the company's environmental aspects.
• Continuously improve safety, quality, occupational health & safety and environmental performance and management skills of personnel, through a system of audits, analysis and feedback.
Ethical Policy
The Organisation takes its relationship with all our customers very seriously; therefore it is our policy to conduct all business in a very ethical and transparent manner.
All personnel should be guided by the following:
• Strict observation of all Local and International laws.
• Choose course of highest integrity.
• Full and accurate records and reporting.
• Will not support unscrupulous behaviour.
• Open and honest communications with customers and management.
• Honest book keeping, proposals and evaluations.
• We do not encourage the practice of giving or receiving gifts even of nominal value.
• All information received from Customer shall be kept confidential and customer’s proprietary rights shall be completely protected.
• Dewpoint Shipping & Logistics will provide full co-operation to any government body or customer investigating unscrupulous behaviour.